The world has looked on in horror as huge tracts of Australia have been destroyed by flames this summer. Australian TV news started to pay serious attention in early November 2019. As shocking video footage of huge firestorms emerged, the world started to notice and become alarmed, as ash started falling on New Zealand, and … Continue reading Australia’s bushfire crisis underlines need to shift gears, from crisis management to strategic response
Data collection by businesses and governments has been creeping up on us for quite some time. From a cultural perspective, Australians generally expect personal privacy to be respected by governments, and our governments have typically argued on the world stage that democracy and “surveillance societies” are incompatible. Alongside this cultural norm, many organisations doing business … Continue reading How much data does AI really need to learn something useful?
Artificial intelligence has had more than a few false dawns. Academic research started in the field in the 1950s, and an AI villain helped catapult the movie 2001: A Space Odyssey to fame in 1968. But while a lot of valuable AI computing methodologies have been conceived and demonstrated over the last 60 years, until … Continue reading AI in the workplace needs a lot more accountability, less secrecy
The Australian federal government decided in 2018 to form the Australian Digital Council, a Ministerial Council goaled with finding ways to better coordinate data sharing and collaboration between different State and Federal government entities. Finding common ground amongst State and Federal government leaders is difficult at the best of times, so after only one year … Continue reading Will government data sharing become an outcome of digital service redesign?
The media usually portrays each new Government budget in terms of immediate winners and losers, highlighting the complaints of a few of the most vocal interest groups. With this heightened focus on winners and losers, it can be easy to lose sight of the bigger picture. Australia’s system of government is supposed to fund activities … Continue reading Looming revenue pressures will challenge State Governments
On 1 July 2019, major reforms to the Australian aged care sector will come into effect. What’s Changing & Why Designed with the customer at the centre of services, recent reforms have seen the introduction of a single Charter of Aged Care Rights for all aged care recipients. In addition, the Federal government will provide … Continue reading The Single Aged Care Quality Framework, What every Board member needs to know
By and large, we expect to pay taxes, elect politicians, and abide by the laws of the day. In return we expect governments to deliver the services we want. Things like easy access to good quality education, inexpensive medical services, reliable water, transport, and help when floods or fires affect our communities. Which are all … Continue reading The demographic disaster facing public sector budgets
Who would have thought that within two short years we would be witnessing such profound social, political and economic change. One wonders what the next ten years holds for us? History is littered with examples of the rise and fall of civilisations. The recent backlash to globalisation has heralded the re-emergence of protectionist trade and isolationist immigration policies in major global economies. … Continue reading Bend or break – the winds of change facing business and public sector leaders
Recent state and federal reform agendas have focused heavily on identifying new and innovative ways of delivering services for taxpayers and users of government services – such as healthcare and social services – more efficiently and effectively whilst ensuring accountability remains squarely centered on those responsible for delivering services. According to a recent Deloitte report titled … Continue reading Commissioning government services – panacea or pitfall for Public Sector Leaders.
The change equation is a simple but powerful statement that helps leaders positively influence and manage resistance to change. One that Donald J. Trump appears to have used with devastating effect in the lead-up to his victory earlier this month. Published by Richard Beckhard and Rubin Harris in 1977, the change equation argues that a … Continue reading How Trump used change theory to defeat Clinton and what leaders can learn