The Circumstances
The NSW Reconstruction Authority was created to help reduce the impact of future disasters across NSW, and to support communities to recover more rapidly.
Their Regional Coordination & Enablement division is focused on developing community preparedness, community engagement, creating Disaster Adaption Plans, administration of Programs and Grants, the development of reconstruction and recovery plans, and support for reconstruction projects.
SpencerMaurice was commissioned to carry out an independent review into the capacity of the Regional Coordination division to deliver core functions.
Our Approach
- Desktop Review
- Stakeholder Engagement
- Current State Review
- Gap Analysis
- Recommendations
Outcomes Delivered
- Extensive stakeholder engagement, including one-on-one interviews , co-design workshops, and a survey.
- A comprehensive assessment of current organisational functions, organisational capability, and alignment to strategy and statutory obligations
- Identification of improvement opportunities
- Development of a high-level Service Catalog and Service Governance Framework
- Co-design of a Phased Implementation Plan
- Production of a detailed 110 page final report
- Presentation of recommendations to the Minister