Rapidly improving the way your team works
Operational excellence requires ongoing leadership focus and rigour. Uplifting the skills and capability of an organisation’s workforce and leadership team will be key to achieving continuous improvement.
SpencerMaurice consultants are expert at tailoring industry proven methodologies to rapidly deliver business improvements, while building the capability of your team.
Our track record of successful engagements will help you to reduce project risk, and achieve results faster.
- Mapping current state
- Design and facilitation of online and in-person design workshops
- Development of KPis and performance evaluation frameworks
- Measurement of operational performance
- Embedding and implementing proven continuous improvement methodologies
- Tailored improvement programs incorporating the best of Agile, LEAN, and Lean Six Sigma (DMAIC)
- Redesign of business processes and service architecture
- Business case development
- Design and project management of change programs
- Stakeholder engagement and communications
Helping you and your team achieve more
Learn more about our pragmatic approach to consulting and achieving business outcomes. Click the button to read the PDF.
Our recent client work
Local Government service delivery model
The National Capital District Commision is the government entity which looks after the delivery of government services for the Port Moresby region. It is one of Papua New Guinea’s largest public sector agencies, providing a wide range of government services, in addition to having all local government responsibilities.
NSW Rural Fire Service
NSW Rural Fire Service, one of Australia’s largest volunteer based emergency services agencies, decided to undertake a comprehensive review of their strategic direction.