Rapidly improving the way your team works

Operational excellence requires ongoing leadership focus and rigour. Uplifting the skills and capability of an organisation’s workforce and leadership team will be key to achieving continuous improvement.

SpencerMaurice consultants are expert at tailoring industry proven methodologies to rapidly deliver business improvements, while building the capability of your team.

Our track record of successful engagements will help you to reduce project risk, and achieve results faster.

  • Mapping current state
  • Redesign of business processes and service architecture
  • Design and facilitation of online and in-person design workshops
  • Development of KPIs and performance evaluation frameworks
  • Measurement of operational performance
  • Embedding and implementing proven continuous improvement methodologies
  • Tailored improvement programs incorporating the best of Human Centred Design, Agile, LEAN, and Six Sigma (DMAIC)
  • Design and project management of change programs

Helping you to achieve results.

Learn more about our pragmatic approach to consultancy and delivering outcomes.