Rapidly improving the way your team works

Operational excellence requires ongoing leadership focus and rigour. Uplifting the skills and capability of an organisation’s workforce and leadership team will be key to achieving continuous improvement.

SpencerMaurice consultants are expert at tailoring industry proven methodologies to rapidly deliver business improvements, while building the capability of your team.

Our track record of successful engagements will help you to reduce project risk, and achieve results faster.

  • Mapping current state
  • Design and facilitation of online and in-person design workshops
  • Development of KPIs and performance evaluation frameworks
  • Measurement of operational performance
  • Embedding and implementing proven continuous improvement methodologies
  • Tailored improvement programs incorporating the best of Agile, LEAN, and Lean Six Sigma (DMAIC)
  • Redesign of business processes and service architecture
  • Business case development
  • Design and project management of change programs
  • Stakeholder engagement and communications

Helping you to achieve results.

Learn more about our pragmatic approach to consultancy and delivering outcomes.


Our recent client work

NSW Office of the Director of Public Prosecutions

The NSW Office of the Public Prosecutor needed to significantly reduce their operational expenses within an 18 month period, without impacting important government reform programs and overall service delivery.

Electricity transmission

NSW IPART

NSW IPART provides independent regulatory decisions and advice to protect the ongoing interests of consumers, taxpayers, and citizens of NSW.


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