Recent world events have highlighted a simple truth. Accountability needs to be more than just a buzzword. As we start 2021, and COVID-19 vaccine distribution provides hope for the future, many leaders are now facing a less certain operating environment, and the prospect of temporary measures becoming permanent. Disruptions may continue to occur, but they … Continue reading Steps leaders can take to embed accountability into their organisations
Our recent Road to Recovery Roundtable series brought together leaders from across Australia, to share experiences and reflect on how we might best lead our organisations through these challenging times. The discussions centred on how organisations can transition out of crisis management and select a path forward. It quickly became very clear that transparency and … Continue reading The Road to a Hybrid Workforce Future
The rapid shift to work from home has challenged leaders. But ramping up video conferencing, and reconfiguring office space were just the opening act.
We all like to hear some words of praise. Add in a dose of sincerity, and an audience of co-workers, and you have the basics of employee recognition.
Managing through disruption is pointless without a strategy. For many organisations, basic survival is likely to be the key strategic goal for the rest of calendar 2020.
The writing is on the wall. Leaders who fail to consistently deliver outcomes relating to workforce and team diversity are likely to face a lot more scrutiny, and pressure to lift their game.
Many organisations start out focusing on cost reduction. This can leave significant gains unrealised.
Trying to be all things to all customers is a widely used corporate services strategy. It is a recipe that leads to under-performance and disatisfaction.
The world has looked on in horror as huge tracts of Australia have been destroyed by flames this summer. Australian TV news started to pay serious attention in early November 2019. As shocking video footage of huge firestorms emerged, the world started to notice and become alarmed, as ash started falling on New Zealand, and … Continue reading Australia’s bushfire crisis underlines need to shift gears, from crisis management to strategic response
On 1 July 2019, major reforms to the Australian aged care sector will come into effect. What’s Changing & Why Designed with the customer at the centre of services, recent reforms have seen the introduction of a single Charter of Aged Care Rights for all aged care recipients. In addition, the Federal government will provide … Continue reading The Single Aged Care Quality Framework, What every Board member needs to know