Case Studies

IPH Limited – IT Architecture and IT Operations Review

SpencerMaurice was engaged to analyse their IT architecture, and document how critical business processes interact with IT systems.

IPH Limited – Project Management Office Support

IPH has embarked upon a major program of business improvement, to allow for the standardisation of their workflows across their various member firms.

SpencerMaurice was engaged to provide an embedded team to supplement the IPH PMO team across a series of highly interdependent workstreams.

NSW Department of Communities and Justice – Child and Family

SpencerMaurice was commissioned to support the division in the formulation of a strategic plan, and carry out an independent review of efficiency and effectiveness.

NSW Police – Independent Review of HR service delivery

NSW Police commissioned SpencerMaurice to undertake a targeted review of specific sections of their Human Resources corporate services division. The review focused on their Diversity and Inclusion and Staffing Solutions branches.

City of Sydney – Independent Review of Efficiency and Effectiveness

The City of Sydney commissioned SpencerMaurice to undertake a review of their Development and Planning Division.

Ian & Shirley Norman Foundation – Strategic Planning

The Ian and Shirley Norman Foundation is a charitable foundation that was founded in 2021 to support community projects. SpencerMaurice was engaged to support the development of their inaugural strategic plan.

Lord Howe Island – Independent Review of Efficiency and Effectiveness

The Lord Howe Island Board is a small government agency with approximately 35 FTE, responsible for delivering a range of government services in a very remote location, including local government style services.

Newcastle Anglican Diocese

The Newcastle Anglican Diocese has approximately 2300 FTE. The organisation was undergoing a significant organisational transformation, which included the merger of seven entities into an integrated service delivery organisation.

NSW Parliamentary Services – Independent Review of Governance for Grant Funded Programs

SpencerMaurice was engaged to carry out a review of grant funded programs of work within the department, spanning capital works and digital transformation programs.

NSW Education – Target Operating Model Design for HR Corporate Services

SpencerMaurice was commissioned to design a target operating model for the HR corporate services function, encompassing approximately 5000 FTE.