NSW Development Coordination Authority – Business Requirements Discovery for Technology
SpencerMaurice was commissioned to discover and document the business requirements to enable the implementation of the new NSW planning processes. This included determining the technology integration requirements, and developing the discovery and user journey mapping for all external interactions (omni-channel) for the newly created DCA.
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NSW Development Coordination Authority – Organisational Design for New Entity
SpencerMaurice was commissioned to determine the organisational design for the Development Coordination Authority. This included developing a delivery program to standup the new agency, as well as co-designing the new organisational structure, operating model, service architecture, and role designs.
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NSW IPART – Strategic Planning and Risk Management Workshops
SpencerMaurice was commissioned to design and facilitate a series of strategic planning and risk management workshops for IPART tribunal members and key secretariat staff.
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Royal Far West – Governance and Organisational Design Review
SpencerMaurice was commissioned by the Board to undertake an independent review of the RFW’s current governance, identify a suitable target organisational structure and operating model for their next phase operation.
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NSW Customer Service – GovConnect Funding Analysis & ICT Cost Management Review
SpencerMaurice was commissioned to carry out an independent costing review of GovConnect, to assess GovConnect’s funding position, budget position, produce a gap analysis of costings, and opportunities for improvement.
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NT Director of Public Prosecution – Strategic Planning
SpencerMaurice was commissioned to support the development of the strategic plan for the Director of Public Prosecutions.
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NSW Office of Local Government – Companion Animal Laws
SpencerMaurice was commissioned to assist the review, by carrying out an independent analysis of the public submissions, and facilitate targeted community focus groups.
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NSW State Emergency Service – Policy and Procedure Management Review
SpencerMaurice was commissioned to develop a revised Policy and Procedure Framework covering their corporate services and emergency services areas, and analyse and map their existing suite of policy and procedure documents against compliance obligations in the compliance register.
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NSW Education – Shared Services Strategic Plan and Implementation Roadmap
SpencerMaurice was engaged to assist in the development and prioritisation of business improvements and support the operational planning to implement those improvements.
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NSW Crown Lands – Review of Waterfront Occupancy Agreements
SpencerMaurice was commissioned by NSW Crown Lands to analyse the feasibility and potential benefits of reforms to the management of Crown Land waterfront tenures.
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