Operating Model

Many of the most important challenges we all face are complex. They need us to address issues which are at least partly outside our direct control.

AI can make work more efficient. But what happens when that redesigned work leaves people less capable, less engaged, and less able to exercise judgment.

AI based tools can be very useful, but their weaknesses can lead to errors, and potentially disasterous outcomes. Read this article to understand how to bridge the AI reliability gap.