Operating Model

The skills that earn someone a promotion are often the very skills that hold them back as a leader.

What happens when we start relying on AI to do more and more of the thinking for us?

Many of the most important challenges we all face are complex. They need us to address issues which are at least partly outside our direct control.

AI can make work more efficient. But what happens when that redesigned work leaves people less capable, less engaged, and less able to exercise judgment.

AI based tools can be very useful, but their weaknesses can lead to errors, and potentially disasterous outcomes. Read this article to understand how to bridge the AI reliability gap.