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Lessons Learnt

How to use IBS to put the focus back onto service delivery and user experience

Posted on February 7, 2020May 12, 2023 by Sebastian Rice
Collaborative Design

Many organisations start out focusing on cost reduction. This can leave significant gains unrealised.

Posted in Articles, Leadership, Operating Model, Ways of WorkingTagged agile, Customer Journeys, intergrated business services, Lessons Learnt, Shared Services
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