The Circumstances

Royal Far West (RFW) provides country children with access to specialists allied health and development services.

Over the years, these services have evolved to offer a widening range of pediatric child development and health services, reaching children through health and education systems, including telehealth. Funding uncertainties have led RFW to explore new and alternative revenue streams.

A significant property redevelopment of the original service site in Manly was due for completion, and expected to generate significant ongoing revenue for the organisation.

SpencerMaurice was commissioned by the Board to undertake an independent review of the RFW’s current governance, identify a suitable target organisational structure and operating model for their next phase operation.

Our Approach

• Desktop review
• Stakeholder consultations
• Review of existing governance and performance reporting of both RFW Services and the redevelopment project
• High-level analysis of desired operating model, organisational structure, and service delivery
• Identification of potential business improvements
• Development of a report. Presentation of key findings to the Board.

Outcomes Delivered

• Analysis of board governance and operational governance
• High-level review of organisational structure
• Identification of improvement opportunities
• Scenario analysis for future state options
• A detailed 52 page report, covering options for adjustments to Board Governance, Organisational Governance, and Organisational structure.
• The board subsequently adopted all recommendations.