The Circumstances
SpencerMaurice was commissioned to undertake an independent high-level review of its Business & Operations Directorate. This included its People & Culture, Program Management Office & Business Strategy & Innovation teams.
Our Approach
- Extensive program of internal stakeholder consultations
- Use of online co-design workshops to develop and prioritise business improvement opportunities
Outcomes Delivered
- An extensive program of stakeholder and workforce consultations, delivered primarily remotely, using online collaboration tools.
- Design and execution of an online survey to relevant workforce, to solicit feedback on functional performance, with analysis of survey results.
- Evaluation and analysis of organisational structure, operating model, workforce capability and resourcing, and performance.
- Co-design development of a business improvement opportunities.
- Development of a detailed 55 page report.
