City of Sydney – Independent Review of Efficiency and Effectiveness

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The Circumstances

The City of Sydney is the local government entity that covers the Sydney CBD and surrounding inner city suburbs.

The City of Sydney commissioned SpencerMaurice to undertake a review of their Development and Planning Division.

Our Approach

  • Program of consultation and workshops
  • Analysis of workflows, systems, and workforce
  • Review of service delivery and effectiveness

Outcomes Delivered

  • Recommendations for adjustments to organisational design, governance, and service delivery improvements
  • An implementation roadmap
  • 50 page report

Learn more about our pragmatic approach to consultancy and delivering outcomes.