The National Capital District Commision is the government entity which looks after the delivery of government services for the Port Moresby region. It is one of Papua New Guinea’s largest public sector agencies, providing a wide range of government services, in addition to having all local government responsibilities.
SpencerMaurice partnered with PNG management consultancy Pacifica to assist the Governor of Port Moresby and NCDC to identify operational improvements.
- Stakeholder workshops
- Workforce survey
- Analysis of service delivery model
- Analysis of organisational structure and workforce
- Analysis of alignment to strategic goals
- Extensive stakeholder input and engagement
- Priority list of service delivery improvements
- Target organisation design and 100 day action plan
- Detailed report and board presentation
- Recommendations ratified by Board of Directors
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