NSW Police – Functional Review and Design of Target Operating Model for Staffing Solutions and Inclusion and Diversity branches within People and Capability (HR) Division

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The Circumstances

The NSW Police Force was undergoing a significant transformation of its People & Capability Command. The NSW Police Force sought to undertake a rapid review assessment and evaluation of two branches within People & Capability.

SpencerMaurice was commissioned to identify options to streamline and improve service delivery and workforce utilisation across the two branches, and provide information to support decision making

Our Approach

  • Program of consultation and workshops
  • Analysis of service demand and workforce resourcing
  • Analysis of operating model, systems, workforce capability, and resourcing
  • Review of service delivery and effectiveness

Outcomes Delivered

  • Recommendations for adjustments to organisational design and service delivery improvements
  • An implementation roadmap
  • A report outlining improvement opportunities

Learn more about our pragmatic approach to consultancy and delivering outcomes.